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The fetchByEmail method returns an Account object whose email address matches the input. If you use an email address as an identifier for your customers, you may call this method to retrieve an Account object.


srd: sparse response description, a SOAP string (which must be a JSON object), in which you specify the elements you want returned.This parameter enables the calling system to constrain a method call to return only components you specify. This gives you greater control over returned content, and improves response time within the Vindicia platform by reducing the processing needed for the call.

Some fields are required, either practically or in the WSDL, and will be returned regardless of the srd. A null srd returns the complete response.

emailAddress: the Account object’s email address, which serves as the search criterion.


return: an object of type Return that indicates the success or failure of the call.

accounts: the most recently modified Account object whose email address matches the input.


In addition to those listed in Standard Return Codes, this call returns:

Return Code

Return String


Must specify email address to load by!


One of the following:

  • Unable to load account by emailAddress input-emailAddress: No match.
  • No AutoBills found for email address input-emailAddress: No match.
  • Unable to load account by email address input-emailAddress: No match.


// Create an account object to make the SOAP call

$account = new Account();

// now load a customer account into the account object

$response = $account->fetchByEmail('');
if($response['returnCode'] == 200) {

$fetchedAccount = $response['data']->account;

foreach $fetchedAcct ($fetchedAccount) {

// process a fetched account



else {

// The call was unsuccessful

print "Return code: " . $response['returnCode'] . "\n";
print "Return string: " . $response['returnString'] . "\n";


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