Chargeback Data Members
Web Session Object
Transaction Object
Token Object
Season Set Object
Refund Object
RatePlan Object
Product Object
Payment Provider Object
Payment Method Object
NameValuePair Object
GiftCard Object
Entitlement Object
Chargeback Object
Campaign Object
BillingPlan Object
AutoBill Object
Address Object
Activity Object
Account Object
Chargeback Data Members
The Chargeback object encapsulates information on a chargeback: the amount, date, reference number, and, most importantly, status.
The following table lists and describes the data members of the Chargeback object.
Data Members |
Data Type |
Description |
amount |
decimal |
This chargeback’s settlement amount, which usually matches the amount of the original transaction. In some cases, customers charge back only part of a transaction. (Vindicia does not provide information on the items that are charged back.)
|
caseNumber |
string |
Your bank’s case number for this Chargeback object, if any. |
currency |
string |
The ISO 4217 currency code (see www.xe.com/iso4217.htm) of this Chargeback object. This currency applies to the settlement amount (see the amount attribute). The default is USD. |
divisionNumber |
string |
The number of your division or group your payment processor used when processing the original Transaction. Chase Paymentech refers to this number as the Division Number; Litle calls it the Report Group; MeS calls it the Profile ID. |
merchantNumber |
string |
Your bank’s merchant number, which identifies you as the merchant. |
merchantTransactionId |
string |
Your unique identifier for the transaction associated with this Chargeback object. If Vindicia Subscribe generated the transaction, for example, for a recurring bill, Vindicia Subscribe created this ID for you when processing the transaction with your payment processor. If you did not process the transaction through Vindicia Subscribe, but only reported it to Vindicia, then this ID must match the order number you used when processing the transaction with your payment processor. |
merchantTransactionTimestamp |
dateTime |
A time stamp that specifies the date and time when the original transaction occurred. |
merchantUserId |
string |
Your unique identifier for the account of the customer who conducted the original transaction. |
nameValues |
NameValuePair[] |
Optional. An array of name–value pairs for the Chargeback object. |
note |
string |
Notes on the Chargeback object. Vindicia personnel might make entries here during the dispute process. |
presentmentAmount |
decimal |
The amount charged back (in the presentment currency), which usually matches the amount of the original transaction. Specify this attribute if the original transaction was processed with Chase Paymentech in a currency other than USD. |
presentmentCurrency |
string |
The ISO 4217 currency code (see www.xe.com/iso4217.htm) of this transaction at presentment. The default is USD. |
postedTimestamp |
dateTime |
A time stamp that specifies the date and time when the chargeback was posted in the Vindicia database. The difference in time between the chargeback, and this posted time stamp, will depend on the frequency at which Vindicia downloads chargebacks from your bank or payment processor. |
processorReceivedTimestamp |
dateTime |
A time stamp that specifies the date and time when your bank received the chargeback from the customer. |
reasonCode |
string |
The reason code reported by your bank for this Chargeback object. Reason codes vary from bank to bank. |
referenceNumber |
string |
Your bank’s reference number for this Chargeback object, if any. |
status |
ChargebackStatus |
The current chargeback status in ChargeGuard. A chargeback goes through a life cycle as Vindicia disputes the chargeback on your behalf. |
statusChangedTimestamp |
dateTime |
A time stamp that specifies the date and time for the last status change. |
VID |
string |
Vindicia's Globally Unique Identifier (GUID) for this object. When creating a new Chargeback object, leave this field blank; it will be automatically populated by Vindicia Subscribe. |
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