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Chargeback.fetchByStatus

Chargeback.fetchByStatus

Chargeback.fetchByStatus

The fetchByStatus method returns one or more Chargeback objects whose status matches the input.

Because multiple chargebacks can be of the same status, this method supports paging to limit the number of records returned per call. Occasionally, returning a large number of records in one call swamps buffers and might cause a failure. Vindicia recommends that you call this method in a loop, incrementing the page for each loop iteration with an optimal page size (number of records returned in one call) until the page contains a number of records that is less than the given page size.

Input

srd: sparse response description, a SOAP string (which must be a JSON object), in which you specify the elements you want returned.This parameter enables the calling system to constrain a method call to return only components you specify. This gives you greater control over returned content, and improves response time within the Vindicia platform by reducing the processing needed for the call.

Some fields are required, either practically or in the WSDL, and will be returned regardless of the srd. A null srd returns the complete response.

status: a string that describes the Chargeback status, which serves as the search criterion. See the table below for the values of the Chargeback enumeration.

page: the page number, starting at 0, for which to return the results. For example, if the total number of results is 85 and pageSize is 10:

  • Specifying 0 for page gets the results from 1 through 10.
  • Specifying 2 for page gets the results from 21 through 30.

pageSize: the number of records to display per page per call. This value must be greater than 0.


The ChargebackStatus Object Values:

Value

Description

Challenged

Vindicia has submitted rebuttal documents to your payment processor to dispute this chargeback.

CollectionsNew

An inactive status.

CollectionsWon

An inactive status.

CollectionsLost

An inactive status.

Duplicate

A duplicate chargeback has either been manually entered or received by Vindicia from the payment processor. Another chargeback in the queue exists with exactly the same information but is not marked duplicate.

Expired

The related documents or transaction details you reported were received too late by Vindicia to dispute this chargeback.

Incomplete

Vindicia has received chargeback information from the payment processor but does not have the original transaction details from you.

Legitimate

A valid chargeback because the original transaction was truly fraudulent. Vindicia does not represent or dispute legitimate transactions.

Lost

Vindicia challenged this chargeback but lost the case.

New

The first chargeback received by Vindicia, which is in the process of deciding how to pursue on your behalf.

NewSecondChargeback

A second chargeback has been received against a transaction that was initially charged back, disputed, and won.

Pass

Even though all the documentation is available, Vindicia will not dispute this chargeback because of one or more of the following reasons:

The chargeback is less than US$5.

Not enough evidence exists for a dispute.

Regulations do not allow Vindicia to respond.

Vindicia does not recommend taking the dispute to arbitration.

Retrieval

An incoming retrieval or ticket request.

Responded

Vindicia has responded to the retrieval or ticket request.

Represented

As a result of Vindicia’s intervention, the chargeback was reversed in your favor. However, the customer or issuing bank is continuing the dispute by issuing a second chargeback. (This status is not in use.)

Won

Vindicia challenged this chargeback, which has been reversed in your favor.

Output

return: an object of type Return that indicates the success or failure of the call.

chargebacks: an array of one or more Chargeback objects whose status matches the input.

Returns

In addition to those listed in Standard Return Codes, this call returns:

Return Code

Return String

400

One of the following:

  • Unable to load chargebacks by status input-status: No match.
  • Unable to load chargebacks by status input-status: error-description.
  • Must specify a status to load by!

Example

$cb = new Chargeback();
$page = 0;
$pageSize = 50;

do {

$ret = $cb->fetchByStatus('Won', $page, $pageSize);
$count = 0;
if ($ret['returnCode'] == 200) {

$fetchedChargebacks = $ret['chargebacks'];
if ($fetchedChargebacks != null) {

$count = sizeof($fetchedChargebacks);
foreach ($fetchedChargebacks as $chargeback) {

// process a fetched chargeback here …

$transactionId =
$chargeback->getMerchantTransactionId();
$amount = $chargeback->getAmount();
}
$page++;

}

}

} while ($count > 0);

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