Skip to main content
Vindicia Knowledge Center

MasterCard (including Diners Club and Carte Blanche)

The following table lists and describes Chargeback Reason Codes returned by MasterCard, Diners Club, and Carte Blanche.

Reason Code

Explanation

4801

Requested Transaction Data Not Received

4802

Requested Item Illegible

4807

Warning Bulleting File

4808

Requested / Required Authorization Not Obtained

4812

Account Number Not on File

4831

Transaction Amount Differs

4834

Duplicate Processing

4835

Card Not Valid or Expired

4837

Fraudulent Mail/Phone Order Transaction

4841

Cancelled Recurring Transaction

4842

Late Presentment

4846

Correct Transaction Currency Code Not Provided

4847

Exceeds Floor Limit, Not Authorized, and Fraudulent Transactions

4849

Questionable Merchant Activity

4850

Credit Posted as a Debit

4853

Cardholder Dispute Defective / Not as Described

4854

Cardholder Dispute-Not Elsewhere (U.S. only)

4855

Non-Receipt of Merchandise

4857

Card-Activated Telephone Transaction

4859

Services Not Rendered

4860

Credit Not Processed

4863

Cardholder Does Not Recognize - Potential Fraud