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Vindicia Knowledge Center

Visa

The following table lists and describes Chargeback Reason Codes returned by Visa.

Reason Code

Explanation

30

Services Not Provided or Merchandise Not Received

31

Error in Addition

41

Cancelled Recurring Transaction

50

Credit Posted as Purchase

53

Not as Described

56

Defective Merchandise

57

Fraudulent Multiple Transactions

60

Requested Copy Illegible

61

Fraudulent Mail/Phone Order Transaction

62

Counterfeit Transaction

70

Account Number On Exceptions File

71

Authorization Request Declined / Declined Authorization

72

No Authorization / Transaction Exceeds Floor Limit

73

Expired Card

74

Late Presentment

75

Cardholder Does Not Recognize the Transaction

76

Incorrect Transaction Code

77

Non-Matching Account Number

79

Requested Transaction Information Not Received

80

Incorrect Transaction Amount or Account Number

81

Fraudulent Transaction - Card Present Environment

82

Duplicate Processing

83

Fraudulent Transaction - Card Absent Environment

85

Credit Not Processed

86

Paid by Other Means

90

Non-Receipt of Merchandise

93

Risk Identification Service

96

Transaction Exceeds Limited Amount