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Downloading Chargeback Information

Downloading Chargeback Information

CashBox allows you to download a list of your Chargebacks as a CSV file, for external analysis and tracking.

To download Chargebacks, select Reports > Spreadsheet Download from the menu bar to open the Spreadsheet Download page.

Spreadsheet Download Page

Enter the timespan for which you would like to download Chargeback changes, select a download format, and click Download File. See Spreadsheet Download Options below.

Field

Description

Download Changes From

The timespan for which you would like to download Chargeback changes.

Filtering

If checked, restricts the information downloaded about each Chargeback to the Chargeback’s final (current) status.

Download format

Specifies the format CashBox uses to generate the downloaded information:

  • Comma Delimited produces a text file where fields are separated by commas and records by return characters. This is the default download option unless you select another one.
  • Excel produces a download for direct use in Microsoft Excel.

Check Compress download... to compress the downloaded file to a .zip file.

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