Vindicia Subscribe Portal User Guide
- Vindicia Subscribe Portal User Guide Overview
Chargeback Reason Codes
Payment Capture Flows
Billing Notifications and Templates
Vindicia Subscribe Dashboard
Using the Vindicia Subscribe Portal
Vindicia Subscribe for Salesforce
The Account in Vindicia Subscribe represents your customer, and contains all the data necessary to provide them services, communicate with them, and charge them for one-time or subscription purchases.
Use Vindicia Subscribe to create, edit, or manage your Vindicia Subscribe customer Accounts.
Note If you maintain customer information in both Vindicia Subscribe and your own database, be certain to coordinate updates made in Vindicia Subscribe with your internal records, to ensure that they remain synchronous. Use the Vindicia Subscribe API to directly link your Vindicia Subscribe portal information to your customer data.
For more information about the Vindicia Subscribe API, contact Vindicia Client Services.
Parent Child Account Relationships
Vindicia Subscribe supports two-level account hierarchies for payment and reporting; that is, you may define parentand children accounts. A parent can have multiple children, but a child may have only one parent, and a child may not be a parent to another Account.
A parent can pay for its own AutoBills or one-time transactions, or for any of its children's AutoBills or one-time transactions. (This is handled by allowing a parent's Payment Method to be on an AutoBill with the child's Account.)
Children may have Payment Methods that differ from their Parent's, and may use either theirs or their parent’s to pay for their AutoBills.
When two accounts are linked or unlinked (as parent and child), an email will be sent to both.