About ChargeGuard

Vindicia ChargeGuard™ (Your Chargebacks. Our Problem.) provides automated fraud screening and chargeback management services that enable merchants to recover lost revenue. Prior to authorizing a Transaction, use Vindicia's fraud screening solution to calculate a real-time chargeback probability score, then decide whether to accept or reject that Transaction.

The ChargeGuard solution provides merchants with a tested approach to managing chargeback problems, by becoming the merchant's agent in fighting to have legitimate Transactions recognized.

ChargeGuard is a comprehensive service designed to stop chargeback-related revenue loss. ChargeGuard securely leverages the experience of our merchant network to prevent chargebacks before they occur, and to successfully fight them when they do. ChargeGuard protects your business after a Transaction has completed through our chargeback dispute service ChargeGuard.

When chargebacks occur, Vindicia assesses the information reported by the customer and the information reported by the merchant. If the chargeback appears legitimate, it will not be challenged. However, if a chargeback appears to be fraudulent, Vindicia will challenge the chargeback on behalf of the merchant.