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Using Vindicia Subscribe with Your Custom Application

Using Vindicia Subscribe with Your Custom Application

If your site uses the Vindicia Subscribe API to embed merchant-specific logic for billing activity, customer self-service, or customer service tools, and to connect to your internal data sources and other infrastructure, be aware that editing and creating objects with the Vindicia Subscribe portal may bypass your implementation logic, and create unintended results.

For example:

  • If a Customer Service Representative uses the Edit Account page to change a billing address for a customer, the billing address will be modified in the Vindicia Subscribe system, but this change will not be reflected in your internal database.
  • If a Business Manager uses Vindicia Subscribe to change a price, or to remove a payment option in a Billing Plan, that change will be propagated to every customer with an AutoBill that references that Billing Plan.
  • Refunding a Transaction using the Vindicia Subscribe portal will not automatically cancel the associated AutoBill, or change the AutoBill entitlement status from Good Standing to Stopped.

To avoid unintended consequences when using both the Vindicia Subscribe portal and the Vindicia Subscribe API, be certain to have your technical team review all policies and procedures that pertain to your Vindicia Subscribe portal input.

Vindicia Subscribe Features

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Vindicia Subscribe Features

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