Credits
You can grant credit to an Account in response to a Customer Service call, or for a Customer Anniversary or any offline activity. You can grant credit in the form of Tokens or Currency. You can not grant Time Credits. Once granted to an Account, you can apply credits to Subscriptions or One-Time Transactions.
Credit Type
Either Currency or Tokens
Amount
The numerical amount of the credit
Currency
The currency or token type in which to apply the credit
Reason
Reason for applying the credit
Note
CSR note field associated with this credit
Sort Value
This value is used to determine the order in which Credits are redeemed
Description
Detailed description of the credit for tracking purposes