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Vindicia Knowledge Center


Customer IDYour unique identifier for this Account.

Customer Name—The customer’s full name. 

Company—Name of the company the customer is associated with. 

Email—The email address associated with the account. If provided, the email address is used by CashBox to send billing notifications.

Email Style—The format of email notifications sent to the customer.

  • Text/html: email is sent in HTML format
  • Text/multipart: What is this????
  • Text/plain: text is sent as plain text

Language—Lists the two- or three-character IANA sub-tag registry standard language code corresponding to languages that have been loaded by the merchant into the system. CashBox uses this setting to determine which of its email templates to use when sending notification message to the customer.

Note: CashBox supports ISO 639 language codes, but recommends the IANA codes.

Currency—Specifies the ISO-4217 three-letter format for the default currency used in customer Transactions. Currency code, _VT represents CashBox Tokens.

The currency you specify here becomes the default currency CashBox uses when you pass in a one-time Transaction or Subscription without specifying a currency. Or you can request Client Services to define a Global default currency. If you choose neither of these options (and do not specify a currency when you pass in a one-time Transaction or Subscription without specifying a currency) CashBox uses the Vindicia default, which is USD.

When you do not specify a currency, CashBox determines the currency to use by proceeding from the specific to the general, in the following order:

  1. Transaction
  2. Subscription
  3. Customer
  4. Global (merchant) default
  5. Vindicia default

If you specify a currency for a Transaction or Subscription, CashBox always uses that code. Defaults are applied only when no currency code is specified.

Because one-time Transactions have no associated Subscription, if you create a new Transaction without specifying a currency, CashBox uses the defaultCurrency of the Account. If there is none set in Account, CashBox uses the Global default. If no Global default is set, CashBox applies the Vindicia default, which is USD.

Send email before billing plan("billing plan" should be capitalized)Yes/No. Indicates whether to send pre-billing notifications to the customer prior to automatic subscription-period renewal.

This setting only affects pre-billing notifications in CashBox. Other notifications (for example, success, expiration, and failure messages) are independent of this setting.

Tax type—Customer account-level tax exemption code. Overrides any individual exemptions defined for the account and instructs the tax engine to tax according to the matching predefined taxability profile (usually fully or partially tax exempt).

Shipping Address—Used for shipping a Product to the customer but can also be used in the calculation of applicable taxes. Merchants who charge taxes typically use the Shipping Address as the first choice, because that is the location where the product will most likely be used. If Shipping Address not provided, the Billing Address associated with the Payment Method is used for tax calculation.