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Vindicia Knowledge Center

Billing Periods

The Billing Periods pane allows you to set the number of days, weeks, months, or years in the billing cycle. Specify the number of times you want the billing cycle to repeat, indicate whether an email notification is sent prior to the next billing date, and whether an expiration notice is sent prior to termination of a free trial period.

When creating a new Billing Plan, you must define at least one Billing Period for the Plan.

A Billing Period defines billing rules within a Billing Plan. For example, if you want to offer customers a free 30-day trial period, followed by a full-price, renewable monthly subscription, define two billing periods on the billing plan, and select Trial Period for the first billing plan. 

You can add as many Billing Periods to a Billing Plan as you want. Billing periods are active sequentially, according to the position they occupy in the billing plan (and are numbered Billing Period 1, Billing Period 2, and so on). The first billing period takes effect when you activate the subscription, and remains in effect until it completes its defined number of cycles, after which the next Billing Period becomes active.

To create a Billing Period, complete the following fields. 

Cycle Length

Enter a number to define the length of the billing cycle, then select a value from the dropdown menu. 

Email On First Bill

Select Yes to generate a notification to the customer on the first billing date.

Select No if the first Billing Period is free, to prevent your customer from receiving multiple or contradictory billing notices.

Repeat Cycle

Select Unlimited to leave the subscription open ended, or select Times and specify the number of cycles you want this billing period to run. 

Trial Period

To add an initial free trial period (and override both Product and Billing Period Price), click Yes. Then click the Add Billing Period button to create a Billing Period 2 to continue the billing plan when the trial period ends.  

Email Before Expiration

Enter a value for the number of days before this billing period ends to send a warning notice to your customer. If you leave this field empty, no expiration notice is sent.