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Vindicia Knowledge Center

Billing Periods

The Billing Periods pane allows you to set the number of days, months, or years in the billing cycle, specify the number of times the billing cycle will repeat, indicate whether an email notification is sent prior to the next billing date, and whether an expiration notice is sent prior to termination of a free trial period, and set the cost of each billing cycle in a variety of currencies or Token Types.

When creating a new Billing Plan, you must define at least one Billing Period for the Plan.

A Billing Period defines billing rules within a Billing Plan. For example, if you want to offer customers a free 30-day trial period, followed by a full price, renewable monthly subscription, define two Billing Periods on a single Billing Plan. The first Billing Period grants free Product access for 30 days. The second Billing Period grants one month access, paid each month, and repeats indefinitely.

You can add as many Billing Periods to a Billing Plan as you want. Billing Periods are active sequentially, according to the order in which they appear in the Billing Plan. The first Billing Period takes effect when you activate the AutoBill, and remains in effect until it completes its defined number of cycles, after which the next Billing Period becomes active.

To create a Billing Period, complete the following fields. 

Cycle Length

Enter a number to define the length of the billing cycle, then select a value from the drop down menu. 

Repeat Cycle

Select Unlimited to leave the subscription open ended, or select Times and specify the number of cycles you want this billing period to run. 

Click Free to mark the billing period  as free and override any Billing Plan or Product prices associated with this Billing Period. 

Email On First Bill

Select Yes to generate a notification to the customer on the first billing date.

Select No if the first Billing Period is free, to prevent your customer from receiving multiple or contradictory billing notices.

Email Before Expiration

Enter a value for the number of days before this billing period ends to send a warning notice to your customer. If you leave this field empty, no expiration notice is sent. 

Click Add Billing Period to add the billing period to this billing plan. You can then add a second billing period if you want to.