Skip to main content
Vindicia Knowledge Center

Refunds

Any refunds associated with the primary Transaction are listed in the Refunds pane.

Transaction

Amount refunded. CashBox supports both full and partial refunds, such that the total amount refunded can never exceed the original Transaction amount.

Status

Current status of the refund. (Refunds are submitted to payment processors in batch mode.)

• Pending: Refund is queued in a batch job that has not yet run.

• Complete: Refund was processed by the payment processor.

Reference

Data returned by the payment processor about the refund. (This field is usually empty.)

Type

???????????????????????????????????????????????????????????

Amount

Amount refunded. CashBox supports both full and partial refunds, such that the total amount refunded can never exceed the original Transaction amount.

Notes

Any text entered in the Refund’s Note field when the refund was processed.