Chargeback Reason Code Summary
This report breaks down the chargeback count, by month and by reason code, for a selected time period.
Use this report to help identify product and/or internal customer service issues that may be resulting in an increased chargeback rate.
Select a Date Range, and a Payment Method, if desired, and click Submit to generate the report.
Display Columns
|
Field |
Description |
|
Reason Code |
The reason code assigned to the chargeback by the Payment Processor. |
|
Description |
The Payment Processor's description of their reason code. |
|
Month(s) |
The month the chargebacks were received, based on Payment Processor received date. |