Skip to main content
Vindicia Knowledge Center

Transaction Exception by Affiliate

This report lists all Transaction exceptions (charge backs, declines, etc.), received during the selected time period, sorted by affiliate.

Totals, by page or All, provided for Exception Amount, Pre-Tax and Total Billed.

Enter your search parameters, select the information you wish to be displayed, and click Submit to generate the report.

Display Columns

 

Field

Description

Affiliate ID

Affiliate from the customer's Subscription, or as specified in the Transaction.

Sub-Affiliate

Sub-Affiliate from the customer's Subscription, or as specified in the Transaction.

Case #

Exception ID.

Amt

Amount of chargeback or exception.

Date

Date and time the Transaction was processed.

RC

Reason code associated with chargeback or exception.

Status

Current status of chargeback or exception.

Product ID

Product ID from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in CashBox, this field will not be populated.

Product Name

Product Description from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in CashBox, this field will not be populated.

Customer ID

ID of the customer associated with the exception.

Customer Name

Name of the customer associated with the exception.

Country

Customer Country.

Order ID

Order Info Transaction ID of the Transaction.

Pre-Tax

Amount before tax of original Transaction.

Tax

Tax calculated for original Transaction.

Total

Total Billed, Amount plus Tax for original Transaction.

Order Date

Order Info date of original Transaction.

MOP

(Method of Payment) Payment Method used (e.g., Credit Card, ECP, PayPal).

Currency

Currency of Transaction.