Transaction Exception by Affiliate
This report lists all Transaction exceptions (charge backs, declines, etc.), received during the selected time period, sorted by affiliate.
Totals, by page or All, provided for Exception Amount, Pre-Tax and Total Billed.
Enter your search parameters, select the information you wish to be displayed, and click Submit to generate the report.
Display Columns
Field |
Description |
Affiliate ID |
Affiliate from the customer's Subscription, or as specified in the Transaction. |
Sub-Affiliate |
Sub-Affiliate from the customer's Subscription, or as specified in the Transaction. |
Case # |
Exception ID. |
Amt |
Amount of chargeback or exception. |
Date |
Date and time the Transaction was processed. |
RC |
Reason code associated with chargeback or exception. |
Status |
Current status of chargeback or exception. |
Product ID |
Product ID from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in CashBox, this field will not be populated. |
Product Name |
Product Description from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in CashBox, this field will not be populated. |
Customer ID |
ID of the customer associated with the exception. |
Customer Name |
Name of the customer associated with the exception. |
Country |
Customer Country. |
Order ID |
Order Info Transaction ID of the Transaction. |
Pre-Tax |
Amount before tax of original Transaction. |
Tax |
Tax calculated for original Transaction. |
Total |
Total Billed, Amount plus Tax for original Transaction. |
Order Date |
Order Info date of original Transaction. |
MOP |
(Method of Payment) Payment Method used (e.g., Credit Card, ECP, PayPal). |
Currency |
Currency of Transaction. |