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Vindicia Knowledgebase


User Profile

Name given to the user profile, taken from the first name.


First and last name of the user.

Email Address

Email used to notify the customer of password resets, when scheduled reports have completed, and so on. 

Time Zone 

Users can select a time zone by selecting from the dropdown list. This selection affects all dates and time stamps in the portal. 

Date picker Format 

Allows users to set a preference for how dates can be manually entered in the calendar/date picker. 


The languages supported, and the locale, affect the language in which the portal is presented. IT changes all labels, navigation, and common descriptors. It does not change the language of your data ex. if the name of your product was written in English, once you change the language to Spanish, the name of the product stays as entered in English. The Locale (US) or (UK) controls the format of the currencies, dates, numbers, etc. ex. in (US) locale it would show $4.00 while in (UK) locale the same amount would show as $4,00.


This setting shows you when your password is expiring. Due to Vindicia security policies, each password is randomly generated and you can keep requesting a new one until you're comfortable with the given option. Each password expires every 90 days.