If a credit on the subscription is still pending, meaning it has not been used, you can revoke all or part of that credit.
The balance of the credit remaining on the account. You cannot revoke more than this amount.
Amount to Revoke
Enter the amount of the credit to revoke up to and including the Remaining Credit
Enter a detailed reason for revoking the credit. This note serves as the only place to identify the reason for revoking the credit.