Refunds
Refund requests are queued into batch jobs that are sent to payment processors periodically throughout the day. If you view a Refund before its batch job is completely processed, the Refunds field will list its status as Pending. After the refund is processed the status will change to Complete.
Created Date
Date the refund was created.
Amount
Amount of the Refund.
Includes Tax
If the refund includes Tax or not.
Status
Status of the Refund.
Distribution
What kind of communication was sent.
Note
Notes made by the CSR when issuing refund.