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Vindicia Knowledge Center

Refunds

Refund requests are queued into batch jobs that are sent to payment processors periodically throughout the day. If you view a Refund before its batch job is completely processed, the Refunds field will list its Status as Pending. After the refund is processed the status changes to Complete.

Tx

The Transaction ID.

Status

Complete/Pending

Ref

Item refunded.

Type

Type of refund: credit card, ECP, token, and so on. What other types? 

Amount

Amount refunded.

Notes

Comments on the circumstances of the refund.