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Vindicia Knowledge Center

Grant Credit

このページを使用して、顧客に通貨やトークンによるクレジットを付与することができます。Typically this is done in response to a customer service call.Account-based credits will be consumed by the next transaction that uses the currency or token on the account, either a subscription renewal transaction or a one-time purchase transaction.登録で付与されたクレジットはアカウントのクレジットより先に使用されます。 

Credit Type 

Select Currency or Token. 

Currency Grant

  • Amount—amount of the credit
  • Currency—currency of the credit, select from the drop down list you can start typing and it will filter the list
  • Description—description of the credit being granted
  • Reason—reason for the credit being granted
  • Note—any additional information about the grant you would like to add 

Token Grant

  • Token—select from available list of tokens to grant to customer. Contact the business development department to create tokens if you don't see the one you need listed
  • Amount—number of tokens to grant
  • Note—any pertinent information about the token grant